Shipping & Handling

Shipping and Handling

Domestic Shipping
Stock of Bios Urn is held ready for dispatch in our Australian warehouses. Business hours are Monday to Friday 9am-5pm, but available 24/7 if the delivery is urgent. Please phone:
Val: 0415 215 597 – Office (03) 9783 3605

We will do our best to help you.

Happy Birth Tree is currently looking for Wholesalers and Retailers.

For more information, please email

Return Policy
Should you wish to return your order, please notify us within 2 days of receipt of products with a valid reason for return. Except in relation to faulty or incorrectly supplied goods, all products purchased on the website may not be returned for a refund or exchange.
With hands of genuine passion put into every urn we produce, we take pride to bring you the best quality product to enjoy. If you are not fully satisfied with your purchase, we will like to know.
Please email to:
Bios Urn reserves the right to limit or deny returns.